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Business Hours:
We try to be 24/7. All we ask is for communication and at least 1 hour for proper equipment check prior to pick up if it's a last minute rental.
The more notice the better.
Rental Period:
All rentals are for a minimum of (1) Day and are daily rentals.
We offer discounted rates for long periods.
Please feel free to discuss your needs with our rental representatives.
Pick-Ups and Returns:
Rental period starts day of pickup unless otherwise discussed with your rental agent.
Once the equipment is returned, the rental period stops. Again, please keep communication with us on any changes.
All rentals should be back before 11am before any roll over/addition days are added.
Payment Terms:
Customers with established credit accounts, the terms are Net 15 days.
We accept cash or credit cards for our non-account customers. In addition to paying with a credit card, there will be an added fee of 3.5%.
For debit cards, we add a 1% surcharge if used on our merchant terminal. We also accept Zelle, PayPal, Venmo, and ACH transfer.
For check payments, please send to:
F-Stop Rentals
3422 West MacArthur Blvd. Ste. E
Santa Ana, CA 92646
Please provide all necessary paperwork before your arrival, including a valid credit card and proof of I.D. If the card holder will not be present, we require our C.C. Authorization form to be completed and signed. If required, please provide a proof of insurance per our guidelines. These forms will be required upon pickup. They can be emailed ahead of time or brought in when picking up.
If payments are not made in the time of Net30, an additional 5% fee will be added every week for delinquency, and a $35 fee for any bounced checks.
Discounts:
We offer a discount on rentals to qualifying students. Additional discounts on rentals to qualifying charities and public service announcements. We do work with budgets, please inquire to our sales representatives to see how we can help with your production/rentals.
Deliveries:
We offer deliveries and pickups. There will be separate delivery and pickup fees that are dependent on distance, time, and order size. Curbside drop off and pick up only. Please check availability and pricing by contacting your rental agent.
Prices are subject to change without notice.